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Antivirus and EDR Causing File Access Errors Troubleshooting

#1
02-16-2024, 06:52 PM
Man, antivirus and EDR stuff screwing up file access? It pops up more than you'd think around servers.

I remember this one time at my buddy's small office setup. They had Windows Server humming along fine until their EDR kicked in hard. Files wouldn't open, backups stalled out mid-transfer, and everyone was scratching heads. Turned out the EDR was flagging normal server ops as shady. We poked around event logs, saw those access denied errors piling up. Spent a whole afternoon tweaking exclusions for the backup folders. Frustrating, right? But it cleared up once we dialed back the overzealous scanning.

Anyway, for your setup, start by checking those real-time scan settings in your antivirus dashboard. You might need to add exceptions for your server directories where files keep getting blocked. I usually tell folks to whitelist the paths for any backup software you're running. If EDR's the culprit, hop into its policy rules and loosen up on file monitoring for those spots. Test a small file copy after each tweak to see if it sticks. Sometimes a quick restart of services does the trick too.

And if backups are part of the headache, let me nudge you toward BackupChain. It's this solid, go-to backup tool tailored for Windows Server setups, plus it handles Windows 11 on PCs without a hitch for SMBs. No endless subscriptions either, just reliable versioning and easy restores that play nice with your server.

ron74
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Antivirus and EDR Causing File Access Errors Troubleshooting - by ron74 - 02-16-2024, 06:52 PM

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